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SHIPPING & RETURNS

Terms and Conditions

Dr Johnson’s House Website Terms and Conditions

Dr Johnson’s House owns and operates this website. If you have any queries, comments or suggestions, please contact us at:

Dr Johnson’s House
17 Gough Square
London EC4A 3DE

0207 353 3745

Or email us using the contact page.

By using this site, you are deemed to accept our terms and conditions of use.

 

Payment
Online payments will be made solely via PayPal, and orders will be sent from Dr Johnson’s House. PayPal accepts Visa, Delta, Electron, Mastercard, Eurocard, PayPal Credit Card, PayPal Top Up Card, Switch, Maestro, Solo and American Express.

Data Protection
By using this website you consent to us collecting and using
personal information about you in accordance with the terms set out herein. We are committed to protecting the privacy and the confidentiality of the personal information of visitors to our Website. We undertake to ensure that all personal information in our possession is processed in accordance with the principles of the
Data Protection Act 1998.


Payments are made via PayPal, and Dr Johnson’s House will therefore never receive your financial details. We will never pass on your personal details to any third party,and will use them only to fulfil your order as requested. We will not retain your details on record following the dispatch of your order or your donation.

Since Internet transmissions are never completely private or secure, we strongly advise you against sending any credit card information via email or an insecure webpage since third parties can potentially intercept such information. Secure web pages begin "https".

Pricing
All items offered are subject to availability at the time of ordering. The information displayed is considered as an invitation, not as a confirmed offer for sale. The contract is confirmed upon supply of goods. Prices include tax, if applicable.  Postage and packing is an additional charge.

Product Descriptions
Every care has been taken to ensure accuracy of
description, specifications, colour and price of all products. However, these may change due to circumstances beyond our control.


Guarantee
If you are not entirely satisfied with the condition of your purchase,
please return it to us (in its original packaging and with all relevant documentation) within 14 days. Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and depending upon availability. Refunds will be issued within 30 days of receipt of the returned goods. A refund will be issued for postage paid only when the item is found to be defective or incorrectly supplied from the original order. If you fail to return goods at your expense, Dr Johnson’s House reserves the right to charge the direct costs for their recovery and may offset that amount against any refund due. Please note that when returning an item, the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge).


This guarantee does not affect your statutory rights.

Intellectual Property
Dr Johnson’s House owns the copyright and all other intellectual property rights in the material on the Site. You may not copy, reproduce, republish, download, post, broadcast, transmit, adapt or otherwise use any material on the Site other than for your own personal non-commercial use.

Exclusion of Liability
Our liability is limited and excluded to the maximum extent
permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with Dr Johnson’s House, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise. However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.


Amendments
We reserve the right to alter amend add to or remove all or any
part of these Terms and Conditions at any time without notice and any changes to these Terms and Conditions or any other terms shown on our website apply with immediate effect of being published. By continuing to use this website after any changes are displayed you indicate your acceptance of those changes.

These terms and conditions of use shall be governed by and construed in accordancewith the laws of England and Wales. Any disputes arising in relation to the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Shipping Information

Dr Johnson's House will ship your item within 5 working days of your order being placed and will inform you of any delays via email. All items will be sent by second class delivery or standard parcel. If there is a delay in receiving your items please contact curator@drjohnsonshouse.org. To keep postage costs to a minimum and do our bit to reduce waste, we reuse old packaging as much as possible.

Important notice for overseas customers.
Overseas items will be despatched by Royal Mail airmail. If the item you wish to purchase has different postage options, please ensure that you select the correct postal area. If the wrong area is chosen, we may not be able to despatch your items. In this case we will cancel your order and issue a refund.

Trade Customers

Dr Johnson's House publishes a selection of literature and has its own ranges of merchandise, offering discounts for bulk purchases and wholesalers.  If you would like information on trade pricing and ordering, please contact the us on 020 7353 3745 or fill in an enquiry form.

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